Top 5 Ways to Prevent Elder Financial Abuse

A recent New York Times article spotlights a renewed approach and increased legislative response to financial elder abuse. Featured in the article are personal accounts of real people whose family members and close friends have been affected by elder financial abuse. Investment fraud and financial abuse directed towards seniors and the elderly has been a … Continue reading Top 5 Ways to Prevent Elder Financial Abuse »

What to Know About Shortened Securities Transaction Settlement Cycles

Last week, the Securities and Exchange Commission (SEC) amended standing rules regarding broker-dealer securities transaction settlement cycles. The new rules shorten the amount of time between when an investment transaction is placed and when it is actually processed. Previously, the transaction settlement cycle was set as “T+3”. This refers to the time, in days, that … Continue reading What to Know About Shortened Securities Transaction Settlement Cycles »

What Investors Should Know About Customer Advisory Centers

Customer Advisory Centers vs. Call Centers Although they sound similar, customer advisory centers differ from call centers in several important ways. Securities firms and investment broker-dealers typically rely on call centers to handle basic customer service issues and administrative functions. They do not provide investment or trading advice, nor do they earn commissions on trades … Continue reading What Investors Should Know About Customer Advisory Centers »

Top Consumer Financial Complaints

Each month, the Consumer Financial Protection Bureau (CFPB) publishes a complaint report outlining and highlighting volume and percentage of consumers’ reported financial complaints. The CFPB is an agency tasked with providing consumers with financial protection and empowerment by improving existing consumer protection rules, enforcing rules and providing tools and resources for consumers. Analyzing Financial Complaints … Continue reading Top Consumer Financial Complaints »